Relevant announcements apply throughout the Train
Travel Concierge
+84856671990
Dear Esteemed Guests,
Welcome aboard Chapa Express Train!
We are sincerely honored that you have selected the Chapa Express Train to be a part of your journey through the enchanting landscapes of Northern Vietnam. Our team is dedicated to ensuring that your experience with our services surpasses your expectations.
Enclosed within this booklet, you will find imperative information detailing our services and safety regulations throughout the duration of your trip. We trust that this information will be valuable in enhancing the quality and enjoyment of your journey.
Once again, thank you for choosing Chapa Express Train. We look forward to providing you with a memorable and seamless travel experience.
Enclosed within this booklet, you will find imperative information detailing our services and safety regulations throughout the duration of your trip. We trust that this information will be valuable in enhancing the quality and enjoyment of your journey.
Once again, thank you for choosing Chapa Express Train. We look forward to providing you with a memorable and seamless travel experience.
Chapa Express Train
Outside Corridor Facilities
Complimentary Wi-fi:
Network name:
CHAPA EXPRESS TRAIN
Password:
Chapa12345678@
(Wi-Fi signals may vary depending on the train’s location.)
Restroom Facilities:
Each carriage is equipped with two restrooms and a washing area located outside the restrooms stocked with soap, tissues, and other essential amenities for your convenience.
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Please note that the water in the restrooms is not potable.
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Restrooms are located at both ends of the carriage.
No-smoking policy:
To maintain a clean and healthy environment, smoking is prohibited throughout the train, including the cabins, corridors, and restrooms.
Cabin Amenities
Complimentary water, snacks, and an amenity kit with environmentally friendly, biodegradable products are provided.
Secure storage for luggage under the bed or in the designated compartment on the second floor.
Reading lamps, power outlets, and a 220V power supply (voltage stabilizers are not provided).
Individually adjustable air conditioning for personalized comfort.
Pillows, blankets, and sheets are thoroughly sanitized for each journey to ensure optimal hygiene.
The trash bin is discreetly placed inside the cabinet.
*For your safety, please ensure the cabin door is securely closed by turning the doorknob horizontally.
*Chapa Express disclaims any liability for cash or personal belongings brought aboard the train.
Service throughout your journey
Evening Services
Guests are welcomed at VIP Lounge with complimentary Welcome tea.
Onboard, enjoy fresh fruits, biscuits, and premium services included your experience.
Staff members will be available throughout your journey to assist you and address any innquiries with care.
Onboard, enjoy fresh fruits, biscuits, and premium services included your experience.
Staff members will be available throughout your journey to assist you and address any innquiries with care.
Morning Services
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Additional Services During the Journey
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Unavoidable challennges
Certain circumstances beyond our control may occasionally affect your journey.
We appreciate your understanding should unexpected situations arise.
We appreciate your understanding should unexpected situations arise.
Noise and Vibrations on the Train
The train operates on a century-old railway system, resulting in consisten movement and occasional noise. While these elements may cause discomfort, theey are part of the unique charm of rail travel in Vietnam.
The swaying of the train, combined with provided earplugs, can help ease you into a restful sleep during overnight journeys.
The swaying of the train, combined with provided earplugs, can help ease you into a restful sleep during overnight journeys.
Small Insects
Due to the tropical climate, small insects may occasionally appear despite our thorough cabin preparations. We appreciate your understanding and patience as we strive to ensure your comfort.
Chapa lounge services
Welcome to the Chapa Lounge, your dedicated check-in and relaxation space at Waiting Room 2, Lao Cai Station.
Conveniently positioned within the Lao Cai International Railway Station, the Chapa Lounge offers a spacious setting – ideal for freshening up after your journey or relaxing before your departure.
Enjoy complimentary internet, shower facilities, and a selection
Enjoy complimentary internet, shower facilities, and a selection
Shuttle bus service:
We are offering convenient transportation between Lao Cai Station and Sapa in both directions.
Lao Cai Station - Sapa:
Upon your arrival at Lao Cai Station, our driver will wait at the station exit, holding a sign with your name for easy identification.
Sapa - Lao Cai Station:
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Note: If you encounter any difficulty locating the driver, please contact our hotline or visit the Chapa Lounge (at Lao Cai Station) for immediate assistance.
Thank you for travelling with Chapa Express Train.
We look forward to welcoming you onboard again.
We look forward to welcoming you onboard again.
For assistance during your journey, please contact:
